Order and delivery

How can I order a Plancha?

Nothing is easier than ordering your Vivaplancha plancha grill through our website www.vivaplancha.co.uk:

- When you are on the page of the product you wish to order, click on "Add to cart" and then on "Place order".

- From now on you will be redirected to the "shopping cart". To continue, click on "Place order".

- If you are not yet a customer, simply create an account by entering your name, first name and email address in the left frame and click "Next".

- On the "Payment" page you can choose between several payment methods: Payment by secure credit card (the easiest and fastest) Payment by bank transfer

- When your payment is confirmed, you will receive an email with a summary of your order.

Now it only takes a few hours to discover your great plancha!

How is the plancha grill delivered?

The packages are usually shipped within 3-4 working days after the receipt of payment and shipped by GLS with a tracking number.

We will provide you with a link to track the delivery of your package online as soon as possible.

The shipping cost of £9,90 includes packaging, handling and postage per order.

We recommend that you make your purchases in a single order as we cannot combine two separate orders.

If you have any questions about transport, please contact us by e-mail: happy@vivaplancha.com or by telephone: +44 20 3627 0937.